Team member support and engagement
We have a culture that inspires an active and caring group of team members who continually give selflessly of their time and resources, making a real difference in their communities on a daily basis and in times of need or crisis.
Volunteerism
In FY23, we offered virtual and in-person service opportunities to our team members who were eager to commit their time to giving back to their communities.
We encourage team members from across the enterprise to get involved by offering their time to support programs that improve health, enhance well-being, and benefit communities around the world. We offer paid Volunteer Time Off for many employees. For example, U.S. and Canada provide eight hours of paid Volunteer Time Off for full-time team members and four hours for part-time team members.
Making the most of volunteer time off
Our Community Impact team collaborated with our Diversity, Equity, and Inclusion team to launch Cencora’s first month of service in honor of the life and legacy of Dr. Martin Luther King Jr. During the month of service, U.S. team members were challenged to use their Volunteer Time Off with the goal of logging 500 combined hours during the month. Team members more than doubled that goal, serving 1,000+ hours of Volunteer Time Off, resulting in a total of $50,000 in donations from the Cencora Impact Foundation to nonprofit organizations including the Metropolitan Area Neighborhood Nutrition Alliance (MANNA) and local Red Cross chapters. Volunteers in Cencora’s U.S. distribution centers in Montclair, CA, Newburgh, NY, Romeoville, IL, and Sacramento, CA, as well as the Conshohocken, PA, and Carrollton, TX, corporate offices, packed 8,000 hygiene kits for military veterans that were distributed in local communities through our Red Cross partnership.
Featured volunteer initiative
Alex's Lemonade Stand Foundation
Team members in 19 distribution centers and several other Cencora locations across the U.S. engaged in our annual Alex’s Lemonade Stand Foundation campaign. Throughout August, team members hosted creative lemonade stands, raising more than $23,000 — nearly doubling the amount raised in FY22. With a 200 percent match by the Cencora Impact Foundation, our total combined donation to Alex’s Lemonade Stand Foundation to fight childhood cancer was nearly $70,000 for this initiative.
Award-winning commitment to giving back
Cencora’s Lithuania site achieved record-breaking success by being named the Top CSR Initiative and Most Vibrant Workplace at the CEE Business Services Award for the third consecutive year. In addition, the team was also honored in a special category for humanitarian support to Ukraine.
A long track record of generosity
Cencora PharmaLex is committed to supporting initiatives that revolve around education, empowerment, inclusivity, and sustainability. In FY23, Cencora PharmaLex Nordics organized its annual day of cycling for the 18th year to encourage the whole company to pedal their total commute with a donation made to charity for every kilometer logged.
myCommunityImpact
We believe in supporting our team members around the world in giving back to the causes that matter most to them through myCommunityImpact, Cencora’s matching gifts and volunteer/board service grants program, supported by the Cencora Impact Foundation.
Matching gifts
The Cencora Impact Foundation matches 100 percent of team member donations to any qualified nonprofit organization, and up to 200 percent to select organizations during special campaigns throughout the year.
Volunteer/board service grants
The Cencora Impact Foundation provides a $750 grant for every 20 hours of volunteer time and $1,500 for 40 hours of volunteer time logged by team members with any qualified nonprofit organization. Team members serving on a nonprofit board can also receive a $1,500 grant to be donated to that organization.
$1.5M+
donated together with our team members
840+
organizations reached
Foundation match for team member donations
We launch special campaigns throughout the year to offer matches as high as 200 percent to amplify team member donations. In FY23, we supported those affected by crises and natural disasters that occurred around the world, including the earthquakes in Türkiye and Syria and the wildfires in both Canada and Hawai'i. We also held our annual Season of Giving winter holiday matching campaign. Together with our Cencora global team members, we collectively donated more than $1.5 million to nonprofit organizations via our myCommunityImpact matching gifts and volunteer/board service grants program.
Cencora Team Assistance Fund
The Cencora Team Assistance Fund (formerly the AmerisourceBergen Associate Assistance Fund) is a nonprofit charitable organization established in 2012 to provide financial assistance to our team members and their families who are experiencing severe financial hardship due to a qualifying event such as a natural disaster or a severe injury or illness. In FY23, the Cencora Team Assistance Fund assisted 129 team members located in Türkiye, supporting lodging for impacted team members and their immediate family members and providing direct financial assistance for team members in the most catastrophic circumstances.
Over the past year,
2,100+
of our team members donated to the fund, a 30% increase over FY22
The fund helped to support
90+
of our fellow team members in addition to the 129 that were helped in Türkiye
The Cencora Team Assistance Fund collectively provided
$213,000
in donations to team members in need*
*This figure does not include support for Turkish team members impacted by the earthquakes
Responding to devastating wildfires
Our care for team members and the community were further demonstrated by our philanthropic actions through our Foundation to support those affected by the unprecedented wildfires in Canada and Hawai'i by:
Offering a 200 percent match of all team member donations to the Cencora Team Assistance Fund and the Canadian Red Cross and to the Maui Strong Fund at the Hawai’i Community Foundation, raising more than $14,000 together with our team members.
Donating $25,000 to the Canadian Red Cross to support the Nova Scotia & Atlantic Canada Fires Appeal and the Quebec Fires Fund, which provided immediate and ongoing relief and recovery efforts due to the Canadian wildfires.
Making two grants totaling $50,000: One to the Maui Strong Fund at the Hawai’i Community Foundation, which is committed to supporting the immediate and long-term recovery needs for the people and places of Maui in the wake of the devastating wildfires of August 2023. The second grant benefited Healthcare Ready, a Foundation grantee, which partnered with local organizations including the Hawai'i Voluntary Organizations Active in Disaster (VOAD) to coordinate the public health and medical response on the frontlines of recovery work.
Supporting recovery efforts in the community of Lahaina, Maui. Cencora Director of Key Accounts, Leia Nu, worked with colleagues to coordinate volunteers on the ground as pharmacy owners and doctors provided critical care services and medications to victims at no cost.
“I would like to thank the entire Cencora family for their tremendous support throughout this entire process. Team members have played an instrumental part in being a stable communication line to our leadership team, securing donations, and coordinating our supply chain necessities.”
Leia Nu
Cencora, Director of Key Accounts
Recognizing the critical role community pharmacies play during and after a crisis, the Foundation helped establish the Disaster Relief Fund at the National Community Pharmacists Association (NCPA) Foundation, which can provide financial assistance for the repair of community pharmacies in the event of disaster, accidents, illness, or other adverse circumstances. Within animal health, the Cencora Impact Foundation supports the emergency grant program at Not One More Vet (NOMV) to help veterinary practices remain open in the wake of a natural disaster.
