Our corporate responsibility strategy

How Cencora is making an impact on people and the planet

Our corporate responsibility strategy is rooted in our purpose and business strategy. Our purpose gives us our reason for our three corporate responsibility pillars, while our business strategy ensures that we act in service of our customers and team members.

Our global corporate responsibility activities are also aligned to the United Nations Sustainable Development Goals (SDGs). The SDGs are a call for collaborative action to further the health and prosperity of the planet and all people. We contribute to the Goals of Zero Hunger, Good Health and Well-being, Climate Action, and several others.  The combination of internal and external, long-term and short-term drivers allow us to continually evolve while ensuring we have the greatest impact possible.

We put people first by collaborating openly across our organization to foster an inclusive and engaged work environment and uphold the highest ethical and compliance standards.

Areas

  • Expand talent attraction, retention, and development opportunities
  • Drive consistent human rights and labor practices
  • Foster an environment for safety, health, wellness, and positive mental health
  • Support business ethics and compliance commitments
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We operate responsibly in our vital role at the center of the supply chain, ensuring people and animals have access to the medications they need while protecting the health of our planet.

Areas

  • Advance efforts to create a resilient and responsible supply chain
  • Increase product and packaging sustainability solutions
  • Reduce GHG emissions and empower energy management
  • Enhance product quality and safety
  • Expand business continuity and business resilience practices
  • Support cybersecurity, data protection, and privacy for our business

We aim to broaden access to healthcare and accelerate health outcomes in communities and for our customers around the world.

Areas

  • Improve access to affordable and quality healthcare
  • Advance global public health outcomes
  • Strengthen community impact and humanitarian work
  • Support customer welfare and prescription drug safety
  • Empower team member community engagement

 

Embedding corporate responsibility in our business

Our purpose, that we are united in our responsibility to create healthier futures, is the foundation for everything we do, and it directly inspires our global corporate responsibility impact strategy. When we deliver on our purpose, we enhance access to healthcare and do our part to accelerate better patient outcomes, which is why we embed our corporate responsibility strategy across our business. Our corporate responsibility team collaborates cross-functionally with leaders throughout the enterprise to elevate corporate responsibility priorities and implement meaningful initiatives.  By aligning our business strategy with our purpose and corporate responsibility impact priorities, we deepen our value as a trusted partner for stakeholders across the industry, advance innovation across the pharmaceutical supply chain, and create an inclusive culture where our team members feel valued and can thrive. We take this same approach for the companies we acquire as well. In FY24, we continued to integrate our more recently acquired business units, including Alliance Healthcare and PharmaLex, as part of our global strategy.

Cencora has a fully verified, science-based target to reduce absolute Scope 1 and 2 greenhouse gas emissions 54.6 percent by FY2032 from a FY2019 base year.

54.6%
reduction goal of Scope 1 and 2 
greenhouse gas emissions by FY2032
82%
reduction goal of Scope 1 and 2 
greenhouse gas emissions by FY2032

Our corporate responsibility strategy continues to evolve 

We are committed to continually evolving our corporate responsibility strategy and governance approach. The continued growth and increased integration of our business on a global scale in FY24 presented meaningful opportunities to ensure our approach to corporate responsibility impact aligns with the organization Cencora is today and the bright future we have ahead.

Our efforts to meaningfully enhance our corporate responsibility strategy also involve engaging a diverse set of internal and external stakeholders to understand and prioritize the primary corporate responsibility issues where Cencora has the greatest impact. To ensure consistent alignment across our business, many team members and leaders — including our Global Corporate Responsibility Impact Council, our Executive Management, and our Board of Directors — have the opportunity to influence the prioritization of the most important corporate responsibility issues for our business.

Our approach to governance and oversight

The governance and ongoing execution of our global corporate responsibility impact is the responsibility of leaders and key internal partners across Cencora. Our global Corporate Responsibility team, led by the Vice President - Global Sustainability, falls under the purview of the Senior Vice President, Global Public Affairs, who reports to the Executive Vice President, Chief Legal Officer, who reports directly to the President and Chief Executive Officer of Cencora.

Governance structure


Board of directors

 This primarily independent decision-making body, composed of external members, is responsible for the overall management and direction of the company. The Board provides oversight of our corporate responsibility strategy and practices.

Key committees of the Board
The Governance, Sustainability, and Corporate Responsibility Committee oversees corporate responsibility strategy and practices and makes recommendations to the Board. Additionally, the Audit Committee, Compliance and Risk Committee, and the Compensation Committee oversee specific aspects of corporate responsibility.


Enterprise Leadership Team

Our leadership team provides direct oversight and approval of our global corporate responsibility impact strategy, programs, and goals.

 

Global Corporate Responsibility Impact Council

This cross-functional group of leaders champions the integration and coordination of Cencora’s corporate responsibility strategy and practices with business strategy and policy. The Council includes leaders from various commercial and functional areas across our enterprise, reflecting our expanded global footprint. It ensures our corporate responsibility efforts are shaped with an international viewpoint and broad industry perspective. The Council’s subcommittees align with our corporate responsibility priorities.


Company management

Business segments and corporate functions support the integration of the company’s corporate responsibility priorities in line with our purpose.

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